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Tourist plan
Where to get your SIM?
What are the SIM sizes available?
How do I check the credit balance on my Prepaid Tourist Connection?
How do I Top Up the connection if I finish my quota?
Is registration required to purchase a Connection?
How long is the SIM valid?
I will be in Sri Lanka for more than 30 days. Can I still use my prepaid tourist connection?
AI-Dialog Personal Assistant
What is the 'Dialog Personal Assistant' ?
How can I use Dialog? / What are the supported devices?
How do I enable Dialog on Google Home?
How do I enable 'Dialog' on an Android phone?
How do I enable 'Dialog' on Alexa?
How does Dialog verify my Dialog account?
Can I use LTE or my DTV account to setup the skill?
What are Dialog’s capabilities on Alexa?
What are Dialog’s capabilities on Google Home?
How do I configure my mobile number on Alexa?
How do I configure the PIN on Alexa?
How do I configure my mobile number on Google Home?
Do I have to configure my mobile number multiple times?
How do I ask questions on Google Home?
How do I ask questions on Alexa?
How do I exit from Dialog on Google?
How to unlink my mobile Number with Google account?
How to change my Mobile Number on Alexa?
Where can I buy Google Home & Alexa devices?
How do I setup these devices to my Wi-Fi?
MyDialog Web
1. Have you changed the MyAccount portal?
2. Why do I have to create a new login ID for MyDialog Web?
3. What are the services available on MyDialog Web?
4. Do I have to re-add my connections to MyDialog Web?
5. How many connections can I add on MyDialog Web?
6. Can I pay my bills using MyDialog Web?
7. Is MyDialog Web the same as the MyDialog App?
8. Do I have to login to use MyDialog Web?
9. Can I top-up my prepaid account using MyDialog Web?
10. Can I check my data balance on MyDialog Web?
11. Can I view my billing history using MyDialog Web?
12. How do I check if my connection is active?
13. How do I know if my connection has been disconnected?
14. Can I upgrade my GSM prepaid connection to postpaid?
15. Can I convert my postpaid GSM connection to a hybrid connection via MyDialog Web?
16. Can I activate Add-ons via MyDialog Web?
17. Can I change my DTV PIN using MyDialog Web?
18. Can I activate Value-Added Services using MyDialog Web?
19. Can I deactivate a Value-Added Service using MyDialog Web?
20. Can I check my Value-Added Services using MyDialog Web?
21. Can I check my Club Vision status using MyDialog Web?