3. Why do I need an Address confirmation document?
If your address is different/unavailable on your ID document, you will be required to upload any of the below-listed documents which have your current billing address details.
Examples of instances requiring an address confirmation document
> Passport is given as the identity document
> Driving License does not have an address
> Address not clear on NIC/Driving License
> If present/correspondence address is different from the ID document
Note
> The name on the address confirmation document should match the name on the NIC/Driving License/Passport
> Refer to the acceptable validity period for the address confirmation document below
Document list:
> Currently active Dialog Postpaid bill for Mobile, Home Broadband, CDMA or Dialog Television
> Utility bill payments (one bill within last 6 months)
> Bank statements from the last 2 months (e-statements will not be accepted)
> Documents received from banks (reminders/card-related/loan-related/pawning-related) - issued by the bank within the last 2 months
> Credit card statements (validity: last 2 months)
> Letter from a government institution on the letterhead
> GS certificate
> Tax payee invoice received by post with address (validity: last 6 months)
> Other service provider bills - fixed lines only within the last 6 months
> Election cards issued within the last 6 months
> Religious leaders’ identity card address
> Government service ID address (doctors/lawyers/forces/teachers) - must be a valid ID
> Registered lease agreements (land/ property or vehicle)
> Government service ID
> Letters received from Courts during the last 3 months
> Government Pensioner’s ID/Government Elder’s ID
Still need help?
Use one of the methods below to get in touch with us.