I didn’t receive my OTP (One Time Password), what should I do?

• The OTP (One Time Password) is always sent to the Mobile number you have registered with Genie 
• Please recheck if the Mobile number is correct
• You can also Click ‘Resend OTP’, and resend OTP only up to 5 times.
• If you enter the incorrect OTP even after resending the OTP for 5th time, the user account is temporarily blocked.
• Users can start afresh by entering the mobile number after 120 sec.