Dialog Axiata and Meta Pioneer AI-Powered Network Optimisation with "AI for Network"

From left to right: Diego Marí Moretón, Head of Network Ecosystem Engineering at Meta; Ranga Kariyawasam, Group Chief Technology Officer at Dialog Axiata PLC; Vinod Samarawickrama, Global Program Head at Meta; Lim Li San, Group Chief Operating Officer at Dialog Axiata PLC; and Po Han Huang, AI Research Scientist at Meta

Dialog Axiata, in partnership with Meta, announces the successful completion of an "AI for Network" trial, marking a groundbreaking advancement in integrating artificial intelligence to enhance network optimisation and Quality of Experience (QoE). Conducted over the past two months, this trial highlights the potential of AI to revolutionise telecommunications infrastructure and improve connectivity for millions of users.

The collaboration leverages Meta’s Llama AI models to analyse and optimise Dialog's network, ensuring improved call quality, seamless video delivery, and superior user experiences. By utilising Meta QoE insights for network optimisation, the trial has demonstrated significant improvements in operational efficiency and user satisfaction.

The deployment of the AI-powered solution is scheduled for March 2025, reinforcing Dialog’s ongoing commitment to innovation and collaboration in shaping the future of telecommunications.

“This collaboration marks a new era of AI-driven network innovation,” said Ranga Kariyawasam, Chief Technology Officer at Dialog Axiata. “By partnering with Meta and leveraging advanced AI solutions like Llama, we are optimising our networks and setting new benchmarks for seamless connectivity. This initiative demonstrates how AI-powered insights can unlock unprecedented opportunities for QoE improvement, reinforcing our commitment to superior customer experience and cutting-edge solutions.”