Terms and Conditions
Mobile
-
Postpaid Mobile Connection
Terms and Conditions (Mobile) -
Prepaid Mobile Connection
Terms and Conditions (Mobile) -
Mobile Broadband
Terms and Conditions [PDF] -
International Roaming Service
Terms and Conditions -
Corporate Account
Corporate Account Registration Form ( Mobile) [PDF] -
Indemnity
Indemnity Form [English | Sinhala | Tamil]
Fixed
-
Prepaid and Postpaid Internet Solutions
Terms and Conditions - English -
Fixed Line
Customer Terms and Conditions (Fixed Line) [PDF] -
Corporate Account (Fixed Line and Broadband)
Corporate Account Terms and Conditions (Fixed Line and Broadband) [PDF] -
Smart PABX (Fixed Line)
Terms and Conditions [PDF] -
Smart Home
Online Terms and Conditions
Beyond Connectivity Contract Agreement
Dialog Television
-
Postpaid Subscription
Dialog Television Postpaid Subscriber Agreement -
Prepaid Subscription
Dialog Television Prepaid Subscriber Agreement
Apps
VAS
- Starpoints
- RignIn tones
- MyDialog community
- Dialog service connect
-
Value Added Services
Terms and Conditions
Insurance
-
Accident Cover and Funeral expenses
English [PDF] | Sinhala [PDF] -
Accident Cover
English [PDF] | Sinhala [PDF] -
Per Day Insurance Life Cover
English [PDF]
Standing Order Application
Devices
- Scope and Duration of Warranty
- Apple Warranty
Billing Terms and Conditions
- Mobile [PDF]
- Dialog Television [PDF]
- Wi-Fi [PDF]
- NFC [PDF]
- Dialog Broadband / Fixed Line [PDF]
- Change of Billing Address and E Service Registration [PDF]
Online Sales - Delivery / Reservation
- Terms and Conditions for Online Sales (Door-Step Delivery)
- Terms and Conditions for Online Reservation (Pick-Up at Store)
