5. I checked the order status via www.dialog.lk/order-status. What does the order status mean?
Listed below the meaning of order status:
a. ORDER PENDING – SIM activation request order placement in progress.
b. ORDER PLACED – SIM activation request order is successfully placed.
c. ORDER VERIFIED – Ownership document verification is successful.
d. VERIFICATION FAILED – Ownership document verification is unsuccessful (need to resubmit failed documents).
e. DETAILS RESUBMITTED – Rejected documents were resubmitted for ownership verification.
f. ACTIVATED – Connection was successfully activated.
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