How to check your card balance
Option 1: Via Tickets/Receipts:
All tickets and receipts given by the conductor will provide the real-time card balance.
Option 2: Via SMS:
Type BAL <space> DID number and send to 1393
(This will show the balance in the system, not the real-time balance available for use on the card).
Option 3: Via Touch retailer point:
Produce the card to the nearest Touch retailer point and obtain the card balance (This will show the real-time balance on the card available for use).
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Use one of the methods below to get in touch with us.