Our Business
Group overview
Dialog Axiata Group (Dialog), a subsidiary of Axiata Group Berhad (Axiata), operates Sri Lanka’s leading quad-play connectivity provider. Dialog Axiata PLC, listed on the Colombo Stock Exchange, is among the top five companies by market capitalisation and is the market leader across mobile, digital pay television, fixed telecommunications, and international services, alongside a growing presence in digital services, financial services, and IT services. As Sri Lanka’s largest foreign direct investor, Dialog has invested over USD 3.45 billion in building the nation’s digital infrastructure and connectivity ecosystem.
Serving a subscriber base of over 20 million Sri Lankans, Dialog delivers advanced mobile telephony and high-speed broadband services, enabling inclusive digital access. As the leader in pay television and home broadband, the company provides world-class entertainment and reliable fixed connectivity to households across the island. Continued investment in next-generation technologies, including 5G and AI-driven innovations, reflects Dialog’s focus on making advanced technology accessible and affordable to all Sri Lankans.
The company’s international presence includes roaming partnerships with over 650 operators across more than 200 global destinations, alongside strategic investments in multiple subsea cable systems across Asia. This strengthens Sri Lanka’s connectivity landscape and supports its position within the global digital economy.
A recipient of six Global Mobile Awards, Dialog continues to receive recognition from both consumers and industry stakeholders. The company was named ‘Telecommunication Brand of the Year’ for the 15th consecutive year and ‘Service Brand of the Year’ for the fourth time at the SLIM-KANTAR People’s Awards 2026, and was also recognised as the ‘Most Loved Service Brand’ and ‘Most Loved Telecommunication Brand’ in Sri Lanka by LMD. Dialog has also been ranked among Sri Lanka’s top employers at the EFC National Best Employer Awards 2025 and recognised as the country’s most valuable brand from 2019 to 2023 by Brand Finance UK.
Dialog is certified to ISO 9001:2015 (Quality Management Systems), ISO 27001:2022 (Information Security Management Systems), and ISO 14001:2015 (Environmental Management Systems). The company was the first telecommunications service provider in Sri Lanka to achieve ISO 27701:2019 certification for Privacy Information Management Systems and ISO 31000:2018 alignment for Enterprise Risk Management, reinforcing its commitment to governance, data protection and operational excellence.
We are Dialog Axiata
Our Vision
To be the undisputed leader in the provision of multi-sensory connectivity resulting always, in the empowerment and enrichment of Sri Lankan lives and enterprises.
Our Mission
To lead in the provision of technology enabled connectivity touching multiple human senses and faculties, through committed adherence to customer-driven, ethical, responsive and flexible business processes, and through the delivery of quality service and leading edge technology unparalleled by any other, spurred by an empowered set of dedicated individuals who are driven by an irrepressible desire to work as one towards a common goal in the truest sense of team spirit.
Corporate Values
- Service From the Heart
- Create the Future
- Champions of Change
- Exceptional Performance
- Uncompromising Integrity
- Responsible Leadership
- One Team
Corporate information
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Achievements
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Careers
We are looking for people to help us advance Sri Lanka to be the Next Generation Digital Champion. Join us and we’ll combine your potential with our expertise.
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