Achievements
SLIM Kantar People’s Awards 2026
Service Brand of the Year
SLIM Kantar People’s Awards 2026
Telecommunication Brand of the Year
SLIM Kantar People’s Awards 2025
Telecommunication Service Brand of the Year
SLIM Kantar People’s Awards 2025
Telecommunication Brand of the Year – 14th Consecutive Year
The Great HR Awards 2025
Winner - Excellence Award for Best Reward Management – Dialog Axiata PLC
The Great HR Awards 2025
Merit Award - Telecommunication, ICT And BPM Services Sector - Dialog Axiata PLC
The Great HR Awards 2025
Winner – Large Business Category - Dialog Business Services (Pvt) Ltd
The Great HR Awards 2025
Winner - Telecommunication, ICT and BPM Services Sector - Dialog Business Services (Pvt) Ltd
EFC National Best Employer Awards 2025
EFC National Best Employer 2025 - Dialog Axiata PLC
Customer Centricity World Series Awards 2025
Best Measurement in Customer Experience (World Series Winner & APAC Regional Winner), Best Customer Experience Strategy (APAC Regional Winner), and Customer Insight & Feedback – VoC (APAC Regional Winner)
LMD Brands Annual
Sri Lanka’s No. 1 Service Brand
CFA Society Sri Lanka - Capital Market Awards
Bronze Award - Best Sustainability Reporting - Dialog Axiata PLC
DEI Champions Awards
Best DEI Initiative: National Level - Corporate Sector - Dialog Axiata PLC
SLIM Kantar People’s Awards 2024
Telecommunication Brand of the Year – 13th Consecutive Year
BOI Awards
Largest Foreign Direct Investment Contributor to Sri Lanka
Sustainability Excellence Awards 2024
Transparency & Commitment to Sustainability – Dialog Axiata
LMD Brands Annual
Sri Lanka’s No. 1 Service Brand
Brand Finance 2023
Sri Lanka’s Most Valuable Brand – 5th Consecutive Year
Global System for Mobile Communications Association – Asia Pacific (GSMA M360 APAC) 2023
Digital Inclusion Award – National Fuel Pass
Loyalty & Engagement Awards 2023 – Singapore
Gold Award – Dialog Star Points
SLIM Kantar People’s Awards 2023
Telecommunication Brand of the Year – 12th Consecutive Year
ACCA Sustainability Reporting Awards 2023
Excellence in Sustainability Reporting – Dialog Axiata
SLASSCOM National Ingenuity Awards
National “Best Tech For Good” – Dialog’s Karuna.lk
National ICT Awards NBQSA
Silver Award - Indigenous & Community Services in Inclusions and Community Services Category - karuna.lk
5th Commonwealth Digital Health Awards
Health-Tech Award – Doc990 Clinic Solution
ACCA Sustainability Reporting Awards 2022
Winner – Dialog Axiata
National Best Quality Software Awards
Gold Award - Business Services - ICT Services Solutions Category – 2020 (awarded in 2021)
e-Swabhimani Digital Social Impact Awards 2020
Gold Award - Culture & Tourism Category – 2020 (awarded in 2021)
SLIM People’s Awards 2021
Telecommunication Brand of the Year -10th consecutive year
SLIM People’s Awards 2021
Youth Choice Brand of the Year - 2nd consecutive year
Service Brand of the Year
Service Brand of the Year - 2nd consecutive year
Brand Finance 2021
Most Valuable Brand’ - 3rd consecutive year
Brand Finance 2021
‘Most Valuable Telecommunications Brand’ - 14th consecutive year
ACEF 10th Global Customer Engagement Awards
Won the Gold Award under the category of Effective Use of Customer Feedback for Service Excellence.
Great Place to Work® in Sri Lanka
H One was ‘Great Place to Work Certified™’
CIMA Top 20 Employers
Ranked among the Top 20 Employers in Sri Lanka
Capital Market Awards 2021 – CFA Sri Lanka
Won the Bronze Award for Best Investor Relations
LMD - Best workplaces in Sri Lanka
DBS - Listed as One of the 40 Best Workplaces in Sri Lanka
TM Forum Excellence Awards 2021
Winner - AI, Data & Insights category
Ceylon Chamber of Commerce
Top 10 Corporate Citizens
Ceylon Chamber of Commerce
Category Award Winner - Economic Contribution
Ceylon Chamber of Commerce
Sector Based Sustainability Champions – Knowledge Service Sector
Great Place to Work® Sri Lanka
DBS - Listed as One of the 40 Best Workplaces in Sri Lanka
Great Place to Work® Sri Lanka
DBS - Listed Among the Top 10 Best Workplaces for Women in Sri Lanka (2nd consecutive year)
Great Place to Work® Sri Lanka
DBS - Great Place to Work-Certified™ (2nd consecutive year)
SLASSCOM - Digital Genesis Awards
Business Process Management – Runner-up
ACEF Asian Leaders Awards for Branding, Marketing and CSR (2021)
Gold Award – Marketing Campaign of the Year
FITIS - Digital Transformation Awards
Digitized Operation – Merit
FITIS - Digital Transformation Awards
OMNI Channel Experience – Runner-up
FITIS - Digital Transformation Awards
Cx Centric Process Automation – 3rd place
FITIS - Digital Transformation Awards
Business Model innovation-3rd place
FITIS - Digital Transformation Awards
Connected Product/Service-3rd place
FITIS - Digital Transformation Awards
Connected Partner Ecosystems -3rd place
FITIS - Digital Transformation Awards
Agile Operation- Runner-up
The ISO 14001 standard
The First Quad Play Telco in South Asia to Receive the ISO 14001:2015 Certification
e- Swabhimani Awards 2021
Top Honours
SLIM-Nielsen Peoples Awards 2020
Service Brand of the Year
SLIM-Nielsen Peoples Awards 2020
Youth Choice – Service Brand of the Year
SLIM-Nielsen Peoples Awards 2020
Telecommunication Brand of the Year
Brand Finance
The Most Valuable Consumer Brand in Sri Lanka
Brand Finance
Most Valuable Telecommunications Brand
TM Forum 2020 Excellence Awards
- Customer Experience & Trust Category Winner
Brand Finance
The Most Valuable Consumer Brand in Sri Lanka
Brand Finance
Most Valuable Telecommunications Brand
SLIM-Nielsen Peoples Awards 2019
Internet Service Provider of the year – 7th consecutive year
SLIM-Nielsen Peoples Awards 2019
Telecom Service Provider of the year – 8th consecutive year
GLOTEL Awards 2019
Industrial IoT Initiative of the Year
e-Swabhimani Digital Social Impact Awards 2019
‘Inclusion & Empowerment’ category winner (APPMAKER)
LankaPay Technnovation Awards 2019
Gold Award - Most Popular Electronic Payment Product (Fintech)
LankaPay Technnovation Awards 2019
Gold Award - Best Mobile Application for Retailer Payments
SLASSCOM Innovation Awards 2019
Best Product Innovation
SLASSCOM Innovation Awards 2019
Best Disruptor
Mobex awards 2019
Best App – Payments
Mobex awards 2019
Best App – Utility & Services
The 6th Zendesk CEx Awards 2019
Best Customer Centric Culture
The 6th Zendesk CEx Awards 2019
Customer Centric company of the Year -Jury award
12th Customer Fest Awards (CFA) - Mumbai, India
Best Customer Centric Culture – Gold Award
12th Customer Fest Awards (CFA) - Mumbai, India
Best Customer Experience Transformation – Gold Award
12th Customer Fest Awards (CFA) - Mumbai, India
CFA Special Award - ‘Customer Centric Company of the Year’
Sri Lanka’s Fastest Mobile Network 2018
Speedtest® Award by Ookla®
Sri Lanka’s Top Telecommunications Brand
Brand Finance League Table
Corporate Accountability
Retains No.1 position for 5th consecutive year
SLIM – Nielsen People's Awards
Telecom Service Provider of the year – Winner
SLIM – Nielsen People's Awards
Internet Service Provider of the year – Winner
Business Today Top 30 Awards
Dialog was ranked at 5th position
Interbrand Awards
Ranked 3rd in Sri Lanka
e-swabhimani award
inclusion and empowerment (Govi Mithuru)
Most Connected Brand
LMD
SLIM – Nielsen People's Awards
Telecom Service Provider of the year – Winner
SLIM – Nielsen People's Awards
Internet Service Provider of the year – Winner
GSMA – Asia Mobile Awards
Outstanding Contribution to Asian Mobile Industry – Dr Hans Wijayasuriya
SLIM – Nielsen Peoples Awards
Telecom Service Provider of the Year
SLIM – Nielsen Peoples Awards
Internet Service Provider of the Year
GSMA - Global Mobile Awards
Best Mobile Network Solution for Serving Customers – Self Care App
