Going SIMLESS
now SIMPLE

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Connect via Dialog eSIM

Embedded SIM (eSIM), is a programmable chip built in to the device itself. The chip can be programmed with a SIM profile over the internet and eliminates the need to insert a SIM card in to the phone/device to be connected to a mobile network.

Due to system maintenance, online e-sim change requests cannot currently be processed. Therefore, please send your request via service@dialog.lk along with a request letter and a copy of your NIC/ passport or visit our nearest Dialog experience Centre for assistance. We apologize for any inconvenience and thank you for your understanding.

Benefits you'll love

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Programmable over the internet

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Provides network connectivity without the need for a physical SIM card

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Miniature size of the eSIM provides space and flexibility for device

About Dialog eSim Technology

Dialog network is compatible with any eSIM device that complies with the Remote SIM Provisioning Phase 2 Standard issued by the Global System for Mobile Communications Association (GSMA). This is the most recent standard that has been issued by GSMA and any device that complies with older standards or deviates from the standard will be incompatible with Dialog’s eSIM.

You can check if a device is eSIM compatible by checking your device support page or Dial *#06# . If your device is eSIM-compatible, you should be able to view your device’s eSIM unique identification number (EID)

Note: Devices that are Locked to a particular mobile network by the Device Manufacturer may not be allowed to download a Dialog eSIM profile even if the device model is as per the standard by Dialog.

Set up eSIM to your

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Samsung
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Huawei Watch

Frequently asked questions

Can I order both prepaid & postpaid eSIMs through the online portal?

Can I order an eSIM for my existing physical SIM through the online portal?

How do I check if my device is eSIM compatible?

Which eSIM technology is compatible with the Dialog network?

Can I activate an eSIM for carrier-locked or country-locked devices?

How many SIMs can I order under my name?

Can I subscribe to multiple profiles with Dialog eSIM?

I accidentally deleted my eSIM profile. How do I get a new eSIM profile?

Where can I get more information about my device's eSIM?

Should I restart my device after eSIM configuration?

How do I get more details about Dialog eSIM technology?

How do I switch from an eSIM back to a physical SIM?

Can I order an eSIM and configure the profile when I am abroad?

How long does it take for new eSIM activation?