Stay Connected with Sri Lanka's #1 Network
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Welcome to Sri Lanka
Why choose Dialog?
Sri Lanka’s #1 Telecommunication Service Brand Delivering the Fastest and Widest Coverage
Connected Wherever You GoWe offer You the High-Speed Data for Best Video and call experience to be connected with your loved ones whenever You Go.
Unparalleled Customer SupportWe have the best customer support team, available to assist you across 136 customer experience centers and an island wide retailer network.
We equipped the Largest call centre, with best in class technology to provide you personalized service 24/7.
Best Digital Support platformsMyDialog App – You can access to over 450 Dialog services in one place via the MyDialog App.
Digital Assistant “Dia” – Instant chat support to Dialog service related queries via WhatsApp, Facebook Messenger, MyDialog App, Instagram, Viber & Dialog.lk web.
Pick a plan that Suits your need
Prepaid Tourist SIM with data plans tailored to give you the best value for money
Tourists Plan
Monthly Rental (inc. tax)
Rs. 1399.00
(~USD 4)
Anytime Data
20GB
Voice Calls
Rs. 174 worth
Tourists Plan
Monthly Rental (inc. tax)
Rs. 1799.00
(~USD 5)
Data
30GB
Voice Calls
Rs. 164 worth
Tourists Plan
Monthly Rental (inc. tax)
Rs.2450.00
(~USD 7)
Data
50GB
Unlimited
Voice Calls
Rs. 250 worth
TRC Reference No. TRC/D/PRO/22/07
Activate your Tourist SIM, download MyDialog App
Get your Tourist SIM/ Tourist eSIM at Dialog Airport Store
Right after the customs desk in the Arrival lobby, you'll find two Dialog Airport Stores, ready to assist you.
Present your passport to a Customer Service Representative for verification in order to activate your prepaid SIM At the Dialog store
Missed Airport Store?
Don’t Worry. We’ve Got Your Covered
We have 136 Dialog Customer Experience centers and Dialog Authorized Retailers located across the island.
Inbound Roaming
Visit any Dialog Service Center and request assistance from a Customer Service Representative to activate your physical Tourist SIM or Tourist eSIM. Following activation, you can conveniently top up the exact value of the Tourist Plan to activate the plan instantly
CHECK COVERAGE MAPFrequently asked questions
You have 4 ways to purchase a Dialog SIM as below:
- Dialog eSIM: Simply click on the link https://www.dialog.lk/buy/new-connection/gsm, follow the steps, and purchase your eSIM hassle-free.
- Reserve Online and Collect Later: Visit https://www.dialog.lk/buy/new-connection/gsm, follow the steps, select “Store Pick Up” under Delivery and Installation address, and collect your SIM at the Dialog Airport Store located at the Arrival lobby. Please present your passport along with your Order number for verification.
- Purchase at the Dialog Airport Store: If you're in Sri Lanka, head to the Dialog Airport Store at the Arrival lobby. Present your passport for verification and purchase your SIM effortlessly.
- Purchase at any Dialog Service Centre or Authorized Retailer point by presenting your passport for verification, and buy your SIM hassle-free.
You can activate the Tourist Plan using any of the following methods:
- Direct Online Reload: Simply reoad the exact plan value online by visiting https://www.dialog.lk/reload-and-pay.
- Dialing: Dial #778# and follow the prompts to activate your desired tourist plan.
- Visit a Physical Location: Visit any Dialog Service Centre, Authorized Retailer, or Authorized Dealer and recharge your connection with the plan value.
You have two options to reload your connection:
- Reload your connection online with the required amount by visiting https://www.dialog.lk/reload-and-pay. Alternatively, you can activate a Tourist plan for convenience.
- Visit any Dialog Service Centre, Authorized Retailer, or Authorized Dealer to recharge your connection with the exact amount needed.
- Use the MyDialog App
- Visit the MyDialog App to view the usage
- Dial #456# to check your usage
