How to View Services Activated on My Dialog Connection?
| Additional
services activated on your connection can be checked using the following
methods: The MyDialog mobile app Step 1 Open the MyDialog app (available on the Google Play Store and Apple App Store) Step 2 Click the ‘Additional Subscribed Services’ tab Step 3 Click the ‘View My Services’ tab to see a full list of all your VAS Non-smartphones or if you don't have the MyDialog app Dial #678# Step 1 Dial #678# on your mobile to open the USSD menu & select option 6 to view all active services Step 2 Select option 1 to get the full list of services activated on your connection Step 3 Use the ‘Next’ and ‘Previous’ options to view all services activated How to activate a VAS? The MyDialog mobile app Step 1 Open the MyDialog app (available on the Google Play Store and Apple App Store) Step 2 Click the ‘Value Added Services’ tab and select the VAS category you want to explore Step 3 Select the service you want to activate and proceed with activation Non-smartphones or if you don't have the MyDialog app Dial #107# Step 1 Dial #107# on your mobile to open the USSD menu Step 2 Use the 'Next' and 'Previous' options to view all services activated Step 3 Select the service you want to activate and proceed with activation What are the other activation options? SMS – type the relevant activation code for the specific VAS and SMS to the specified port Outbound Dialer (OBD) – select the relevant option & reconfirm to activate Web banners & links – click on the link and follow the two-factor authentication mechanism Note: While activating VAS using web banners & links, customer activation requests will be validated via one of the following two-factor authentication mechanisms: Customer will receive One Time Password (OTP) verification via SMS for service activation Web activation validation via captcha Validation via the Dialog Consent Gateway and the customer will be provided a USSD popup to validate the activation |
