How to deactivate a VAS?

The MyDialog mobile app
 

Step 1
Open the MyDialog app (available on the Google Play Store and Apple App Store)
Step 2
Click the 'Additional Subscribed Services' tab
Step 3
Click the 'View My Services' tab
Step 4
Click the indicator to deactivate a specific VAS
Non-smartphones or if you don't have the MyDialog app
Dial #678#

Step 1
Dial #678# on your mobile to open the USSD menu & select option 6 to view all active services
Step 2
Use the 'Next' and 'Previous' options to view all services activated
Step 3
Select the specific VAS
Step 3
Use the deactivate option to deactivate the service
What are the other deactivation options?

SMS - type the relevant deactivation code for the specific VAS and SMS to the specified port. An SMS confirmation will be sent to the customer, once the service is deactivated.

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