FAQs for
Selfcare / MyAccount
1. Is MyDialog Web the same as the MyDialog App?
2. Do I have to login to use MyDialog Web?
3. Can I top-up my prepaid account using MyDialog Web?
4. Can I check my data balance on MyDialog Web?
5. Can I view my billing history using MyDialog Web?
6. How do I check if my connection is active?
7. How do I know if my connection has been disconnected?
8. Can I upgrade my GSM prepaid connection to postpaid?
9. Can I convert my postpaid GSM connection to a hybrid connection via MyDialog Web?
10. Can I activate Add-ons via MyDialog Web?
11. Can I change my DTV PIN using MyDialog Web?
12. Can I activate Value-Added Services using MyDialog Web?
13. Can I deactivate a Value-Added Service using MyDialog Web?
14. Can I check my Value-Added Services using MyDialog Web?
15. Can I check my Club Vision status using MyDialog Web?