Dialog Value Added Services FAQs

As Sri Lanka's premier connectivity provider, Dialog extends over 400 core value added services and another 15,000 services via its IdeaMart partner platform. These services are offered to our subscribers, ranging from medical appointments to e-commerce purchases and other entertainment services.

As our service portfolio expands, Dialog constantly endeavors to provide transparency to its subscribers on the service subscriptions.

Please find below all information on how to check/activate/deactivate services, how to manage your connection and how to troubleshoot disputes, along with how to escalate unresolved matters to us for immediate action.

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