2. What are the ‘Do’s & Don’ts’ when carrying out KYC for online purchasing?

Upload documents

NIC

>  Note- Images in jpeg or jpg formats with a maximum size of 1MB can be uploaded.

>  Ensure to keep your captured document in a clear and readable format.

Driving License

>  Note- Images in jpeg or jpg formats with a maximum size of 1MB can be uploaded.

>  Ensure to keep your captured document in a clear and readable format.

Passport

>  Note- Select whether local or foreign and proceed with the requested identification number

    Sri Lankan – NIC number

    Foreign National – Passport number

>  If you capture the passport, the user will need to provide valid proof of billing document.

>  Example: Utility bill (water, electricity, SLT ), Any bank statement (last 2 months)

Accepted Proof of Billing (POB) documents:

>  Currently active Dialog Postpaid bill for Mobile, Home Broadband, CDMA or Dialog Television

>  Utility bill payments (one bill within last 6 months)

>  Bank statements from the last 2 months (e-statements will not be accepted)

>  Documents received from banks (reminders/card related/loan-related/pawning-related) - issued by the bank within the last 2months

>  Credit card statements (validity: last 2 months)

>  Letter from a government institution on the letterhead

>  GS certificate

>  Tax payee invoice received by post with address (validity: last 6 months)

>  Other bills from service providers - fixed lines only within the last 6 months

>  Election cards issued within the last 6 months

>  Religious leaders’ identity card address

>  Government service ID address (doctors/lawyers/forces/teachers) - must be a valid ID

>  Registered lease agreements (land/ property or vehicle)

>  Government service ID

>  Letters received from courts during the last 3 months

>  Government Pensioner’s ID/Government Elder’s ID