Dialog Enterprise Pledges to Digitalize the Finance Sector

Photographed from Left to Right: Group Chief Operating Officer of Dialog Axiata PLC, Dr. Rainer Deutschmann, General Manager of Lanka LFSBL (Lanka Financial Services Bureau Ltd), Mr Mihindu Rajaratne, Partner Digital, Fintech, Cloud & Tech. Transformation Leader, EY Advisory; Africa, India & the Middle East, Mr. Sachin Seth (Moderator of the panel and keynote speaker), The Chief Information Officer of Seylan Bank, Mr Harsha Wanigatunga, and The Chief Information Officer of Hatton National Bank PLC, Mr. Ruwan Bakmeedeniya.

Dialog Enterprise, the business solutions arm of Dialog Axiata PLC, showcased its readiness to digitalize the financial sector of the country with cutting-edge solutions, further enhancing service offering to take its clientele on a steady growth trajectory. The company announced this preparedness to the finance industry at the annual fellowship organized for the Banking, Finance & Insurance sector under the theme ‘Bridging the Digital Divide’. The event was held recently at The Kingsbury, Colombo with the participation of CIOs, CTOs and IT Leads representing country’s financial sector.

Rejuvenated with its vision set for the new decade, digitally enriching Sri Lankan enterprises and its workforces, Dialog Enterprise is committed to creating a compelling experience to the Finance sector; improving efficiency and speed to market, and better serving their customers. Expanding its wings as a leading Digital Business Partner for businesses, Dialog Enterprise now challenges the ICT market with a product portfolio entailing Converged Communications, Cloud & Data Centres, Security and Surveillance, IoT and SDN (Software-Defined Networking).

While updating its clientele on a new product portfolio, Vice President - Enterprise Business and Large Enterprise Sales of Dialog Axiata Navin Pieris said, “We are privileged to host this fellowship for our banking, finance, and insurance customers as a platform to share technology insights and present how the convergence of cutting-edge solutions can disrupt traditional development models and shape the future of new-age business models, with practical applications. Dialog Enterprise keeps its promise of taking the country’s financial sector to the future by offering new product lines, as focus and innovation are the core values enriched and extended to our valued customers. This has always been the change catalyst in the telecommunication and ICT domain of Sri Lanka and we would like to express our full confidence to partner with our clientele to power the future of the banking ecosystem.”

The event featured the keynote delivered by Sachin Seth, Partner Digital, Fintech, Cloud & Tech. Transformation Leader, EY Advisory (Africa, India & the Middle East). Highlighting the salient role telcos play in the digitalization drive of the financial sector, Sachin stated, "Embracing a strategic, forward-looking business model is critical to survival and growth. Considering the maturity of mobile telecom companies in Sri Lanka, and their wider reach and penetration in comparison to the banking industry, there remains potential for Last Mile payment services gaining even greater traction in the country”. In addition, he also discussed how telecos actively engage in serving financial service companies by bringing together services and providing innovative customer experiences."

The cynosure of the event was the panel discussion which dwelt on the challenges currently confronted by the banking, finance, and insurance sector in the presence of digital transformation, and how to better serve customers through the convergence of enterprise solutions to attain assured speed to market with new product development on par with ever-changing customer needs. The panel comprised of renowned industry professionals including the Group Chief Operating Officer of Dialog Axiata PLC, Dr. Rainer Deutschmann., The Chief Information Officer of Hatton National Bank PLC Mr. Ruwan Bakmeedeniya, General Manager of LFSBL Mr Mihindu Rajaratne and The Chief Information Officer of Seylan Bank Mr Harsha Wanigatunga.