FAQs for Devices
ViU HUB 2.0
What are the key features of the device?
Can I change my current decoder to this?
How do I set up my Wi-Fi or Ethernet connectivity?
How do I access the ViU menu?
How do I access the Catch-Up menu?
How do I user Rewind TV?
Can I fix the ViU Hub 2.0 to any TV?
How do I use the Chromecast built-in function?
How do I use the voice search?
How do I download apps or games?
What are the available apps or games which I can enjoy?
Is this similar to Xiaomi Mi Box?
What is the current Android version on this device?
Is screen sharing possible?
How much memory is available in the device?
Am I charged for data?
Does it work only through Dialog Wi-Fi?
Does this device provide uninterrupted services during adverse weather conditions?
Do I need a Google Account for this?
Is Netflix available?
Is PUBG game available?
ViU Mini
Can I change my current decoder to the Dialog ViU Mini?
How do I connect the device to my TV?
Do I need an active Data package to operate the device?
How do I connect it to the internet?
Do I need an existing Dialog Television connection to use this?
Is this supported by any TV?
Can I plug it into a laptop?
Is screen sharing possible?
How do I use the Chromecast function?
How does the remote work?
How do I use Google Assistant?
How do I carry out a factory reset?
What is the difference between the ViU Hub decoder and ViU Mini?
What is Android TV?
Are Dialog TV Channels available?
Is Rewind TV and Catch Up TV available
Is there a monthly rental?
Am I charged for data?
Can I connect through a mobile hotspot?
How much data does it consume and is it more than watching on a mobile?
Does it work only on Dialog Wi-Fi?
Is Netflix available?
Do I need a Google account for this?
How do I check the device serial number?
Does this device provide uninterrupted services during adverse weather conditions?
Does this device support 3D?
Is PUBG available?
ViU Hub
How do I access the ViU menu?
How do I access the Catch Up menu?
How do I use the Picture in Picture (PIP) feature?
The Dialog TV Hub mobile app
How do I use the Personal Video Recording feature (PVR)?
How do I access the programme guide?
How do I use Time Shift TV?
How do I switch the menu language to English, Sinhala or Tamil?
How do I set up my Wi Fi or Ethernet connectivity?
How do I block a channel?
Uninterrupted TV viewing
How do I add a reminder?
How do I create my own favourite channels list?
