5. If I have a sudden need to use an application with a higher speed than the speed offered in the All Unlimited Data Plan, can I remove the speed restriction of the package temporarily?

Yes.

Dial #678# > Mobile Data Plans > All Unlimited Data Plans > Remove Speed restriction (Charged)

 

This allows users to consume Data without any speed restriction from other Data quotas or at standard Data charges

 

Once a requirement for higher speed is over, you can re-apply the speed restriction at any given time during the validity period [E.g.: Dial #678# > Mobile Data Plans > All Unlimited Data Plans > Apply Speed restriction]

 

Please note that if you have multiple All Unlimited Data plans active at the same time, the speed restriction will be removed from all, and when reapplied it will be reapplied to all.

 

Customers can contact the hotline and check the status of the speed restriction or else they can again retry if they are unsure if it has been applied. The self-help option for customers to check the activation status themselves is not available yet.

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