How to deactivate a VAS?
| The
MyDialog mobile app Step 1 Open the MyDialog app (available on the Google Play Store and Apple App Store) Step 2 Click the 'Additional Subscribed Services' tab Step 3 Click the 'View My Services' tab Step 4 Click the indicator to deactivate a specific VAS Non-smartphones or if you don't have the MyDialog app Dial #678# Step 1 Dial #678# on your mobile to open the USSD menu & select option 6 to view all active services Step 2 Use the 'Next' and 'Previous' options to view all services activated Step 3 Select the specific VAS Step 3 Use the deactivate option to deactivate the service What are the other deactivation options? SMS - type the relevant deactivation code for the specific VAS and SMS to the specified port. An SMS confirmation will be sent to the customer, once the service is deactivated. |
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