How to View Services Activated on My Dialog Connection?

Additional services activated on your connection can be checked using the following methods:

The MyDialog mobile app
 

Step 1
Open the MyDialog app (available on the Google Play Store and Apple App Store)
Step 2
Click the ‘Additional Subscribed Services’ tab
Step 3
Click the ‘View My Services’ tab to see a full list of all your VAS
Non-smartphones or if you don't have the MyDialog app
Dial #678#

Step 1
Dial #678# on your mobile to open the USSD menu & select option 6 to view all active services
Step 2
Select option 1 to get the full list of services activated on your connection
Step 3
Use the ‘Next’ and ‘Previous’ options to view all services activated
How to activate a VAS?
The MyDialog mobile app
 

Step 1
Open the MyDialog app (available on the Google Play Store and Apple App Store)
Step 2
Click the ‘Value Added Services’ tab and select the VAS category you want to explore
Step 3
Select the service you want to activate and proceed with activation
Non-smartphones or if you don't have the MyDialog app
Dial #107#

Step 1
Dial #107# on your mobile to open the USSD menu
Step 2
Use the 'Next' and 'Previous' options to view all services activated
Step 3
Select the service you want to activate and proceed with activation
What are the other activation options?

SMS – type the relevant activation code for the specific VAS and SMS to the specified port
Outbound Dialer (OBD) – select the relevant option & reconfirm to activate
Web banners & links – click on the link and follow the two-factor authentication mechanism
Note: While activating VAS using web banners & links, customer activation requests will be validated via one of the following two-factor authentication mechanisms:
Customer will receive One Time Password (OTP) verification via SMS for service activation
Web activation validation via captcha
Validation via the Dialog Consent Gateway and the customer will be provided a USSD popup to validate the activation

Related

Was this helpful?