15. Why were we not charged before and why are we being asked to pay now? 

The VODs were provided to you FREE of charge for a trial period, and this trial period has expired. Therefore, you can activate the ViU Mobile Subscription Pack for just Rs.5/- + Tax per day / Rs.150/- + Tax per month and watch 70 LIVE TV channels + VODs on your mobile at any time from anywhere even while on-the-go.