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FAQs for Dialog Web

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Selfcare / MyAccount

1.      Is MyDialog Web the same as the MyDialog App?

2. Do I have to login to use MyDialog Web?

3. Can I top-up my prepaid account using MyDialog Web?

4. Can I check my data balance on MyDialog Web?

5. Can I view my billing history using MyDialog Web?

6. How do I check if my connection is active?

7. How do I know if my connection has been disconnected?

8. Can I upgrade my GSM prepaid connection to postpaid?

9. Can I convert my postpaid GSM connection to a hybrid connection via MyDialog Web?

10. Can I activate Add-ons via MyDialog Web?

11. Can I change my DTV PIN using MyDialog Web?

12. Can I activate Value-Added Services using MyDialog Web?

13. Can I deactivate a Value-Added Service using MyDialog Web?

14. Can I check my Value-Added Services using MyDialog Web?

15. Can I check my Club Vision status using MyDialog Web?

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