Doc990 by Dialog Launches Revolutionary Clinic Management System

March 26th, 2024         Colombo


Doc990 by Dialog Launches Revolutionary Clinic Management System

Photographed left to right: Wathmina Mendis, Darshan Robert, Thiekshana Ekanayake, Janitth Peiris, Chief Executive Officer – Doc990, Reza Aniff, Chief Operating Officer – Mediwave, Anuruddha Basnayake, Anyeshka Gunawardena and Devendran Roshan.

In a significant step towards revolutionizing the healthcare sector in Sri Lanka, Doc990 by Dialog Axiata PLC launched the innovative Clinic Management System, improving patient experiences, provide patients access to their nearest clinics, and optimising clinic operations.

The cornerstone of this initiative is the seamless integration of appointment management, enabling clinics and patients to enjoy unparalleled convenience. The system promises a streamlined experience, epitomising ‘Health at Your Fingertips’ whether it is managing walk-in appointments or scheduling appointments through the Doc990 App or website. A standout feature of this platform is the robust Pharmacy Management System, empowering pharmacies with accurate stock levels, streamlined prescription handling, and insightful reports. Further, the sophisticated Laboratory Management System handles the entire spectrum of laboratory operations, ensuring efficient order management, customised report generation, and detailed MIS reports.

Commenting, Renuka Fernando, Group Chief Digital Services Officer of Dialog Axiata PLC said, “With the launch of Doc990’s Clinic Management System, we envision a future where healthcare is seamlessly accessible, patient experiences are enhanced, and clinics operate at optimal efficiency. This platform reflects our commitment to transforming the healthcare sector in Sri Lanka and deliver ‘Health at Your Fingertips’. In pioneering these solutions, we aspire to set new standards, providing unparalleled convenience and fostering a healthier, connected community."

Doc990, operated by Digital Health Private Limited, offers medical services to subscribers from the convenience of their mobile phones. Launched in 2016, Doc990, a subsidiary of Dialog Axiata PLC, connects users with more than 5,000 doctors in over 140 hospitals through its digital health platform which is accessible to users via, by dialling 990 or via the Doc990 app, available on Android and iOS. Doc990 offers a range of medical services, including doctor channelling sessions at hospitals island-wide for physical consultations while connecting users virtually with qualified Doctors and enabling the operation of quality pharmacies and laboratories through digital health tech, with the aim of transforming the delivery of integrated healthcare through home-based solutions.

More information on Doc 990 can be accessed via –