1. The Device Is offline :

2. The Device not connecting to Wi-Fi :

3. Adding Family Members :

4. How to delete members?

5. How to schedule Smart home device activity. 

1. Why did Dialog decide to shutdown 3G?

2. How does the 3G shutdown affect me?   

3. How can I upgrade my 3G SIM to a 4G SIM?

4. Following the upgrade, will my mobile number change?

5. What should I do if I have a 4G SIM with 3G devices?

6. How can I upgrade to a 4G Mobile/Device?

7. What should I do if I have a 4G SIM and a 4G device, but am not connected to 4G on the phone?

1. 3G coverage is not available. Why?

2. When will these network sites be turned back on?

3. How can I stay connected if my 3G network isn’t working?

4. How can I upgrade to a 4G SIM?

5. Following the SIM upgrade, will my mobile number change?

6. How can I upgrade to 4G Mobile/ Device?

1. Can I convert my prepaid packages to postpaid and vice versa?

2. How do I convert from prepaid to postpaid?

3. How do I convert my postpaid connection to prepaid and how will I be charged?

1. What are the prepaid services available that I can activate for my postpaid connection?

2. How to activate prepaid services for postpaid connections?

3. What are the benefits of activating prepaid services for postpaid connections?

1. What are the Prepaid Package Requirements?

2. What are the postpaid Package Requirements?

1. Why are Mobile Numbers Recycled?

2. What is the current number recycling policy adopted by Dialog?

3. What are the mandatory steps I should take when I stop using a Mobile number?

4. What should I do if my new Dialog Connection seems to be having an active profile/registration in an external application?

How do I apply for a new Postpaid plan?

Can I change my existing postpaid number to one of these plans?

Can I change my existing Prepaid number to one of these plans?

How do I register for e-billing?

How do I activate a Data Plan or extend data on my Postpaid package?

How can I activate these plans?

Is there any connection fee or package change fee?

How do I check my balance free minutes/data?

Can I activate additional data packages with the 395 and 600 packages?

How to confirm ownership for my mobile connection?

What are the other connections under my identification?

How to correct my ownership details?