How to correct my ownership details?
If the ownership is completely different
You need to visit and outlet to update your ownership.
The below needs to be provided to confirm your ownership
SIM
If SIM is not available need Bill payment receipts / recharge cards used for connections
NIC / Driving License / PP (as mentioned above)
Proof of Address
If you know who the connection is registered to and is contactable
Bring a letter with his consent to transfer the connection to your name signed by the current owner along with a copy of his/her NIC
Only my address is incorrect
You need to visit and outlet to update your ownership.
The below needs to be provided to confirm your ownership
NIC / Driving License / PP (as mentioned above)
Proof of Address
My details are correct but there are spelling mistakes or errors on same.
Call 1777 to request an update on your information
Or visit and outlet with the below documents
NIC / Driving License / PP (as mentioned above)
Proof of Address
If NIC number is incorrectly updated, you will need to visit the outlet
Still need help?
Use one of the methods below to get in touch with us.
