What is the claim procedure for the Life Cover?

Step 1 – Call 444
Step 2 – Select the preferred language
Step 3 – Press 2 for the Dialog Per Day Insurance Service
Step 4 – Press 3 for the Life Cover
Step 5 – Press 2 for claims
Step 6 – Your call will be transferred to a Customer Care Agent who will assist you on claim eligibility and how to register
Note - The nominee should notify the company of the death of the policy holder within 90 days from the date of death and furnish the company with all the following documents within the subsequent 90 days.

Required details:

Completed claim form
Age and identity proof (Copy of NIC) of the deceased
Death Certificate
Medical reports
Post mortem/ inquest report (If required)
Any other requirements requested by Softlogic Life
Life Cover Claim Form
English [https://www.dialog.lk/dialogdocroot/content/pdf/tc/live-cover-claim-form-en.pdf]

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