6. How can customers activate prepaid gaming packages?

>  Online (hbb.dialog.lk)

>  USSD

>  SMS

USSD Activations

Gamer Plus Monthly Recurrent Packages:

#678# -> 7. Home Broadband -> Enter Broadband Number -> 3. Activate Data Plan -> 9 or 10* . Gamer Packages -> 1. Gamer Plus Monthly Recurrent Packages -> [Choose Package]-> 1. Activate

Gamer Lite 30-Day Add-ons: 

#678# -> 7. Home Broadband -> Enter Broadband Number -> 3. Activate Data Plan -> 9 or 10* . Gamer Packages -> 2. Gamer Lite Add-ons (30 days) -> [Choose Package]-> 1. Activate

*NOTE:

Depending on whether the customer has a Prepaid Standard (Daily/Weekly/Monthly) Recurrent Pack Active, the Gamer Packages option could be at option no. 9 or 10

USSD Deactivations: #678# - > 7. Home Broadband -> HBB number -> 4. Deactivate Automatic Renewal Plans

SMS:

Recurrent Pack Activations: BB<space>GP<price of package><space>HBB Number

    E.g.: 2095 Gamer Plus Recurrent Package: BB<space>GP2095<HBBNumber>

Recurrent Pack Deactivations: BB<space>GPD<price of package><space>HBB Number

    E.g.: 2095 Gamer Plus Recurrent Package : BB<space>GPD2095<HBBNumber>

One-time Pack Activations: BB<space>GL<price of package><space>HBB Number

    E.g.: 636 Gamer Lite Add-ons: BB<space>GL636<HBB NUMBER> 

[Note: No deactivations for the one-time add-ons]

Online:

Customers can activate both Prepaid Gamer Plus Recurrent Packs and Gamer Lite add-ons via the HBB Portal (hbb.dialog.lk)