10. Does the customer need to activate the pack first in order to add the couple number?
Mobile Prepaid Customers – No, the customer can dial #171# and select ‘Add/Edit couple number’ to add the couple number or customer can firstly select ‘Add/Edit couple number’ to add the couple number and then dial #171# to activate the pack
Mobile Postpaid Customers - Yes, the customer have to dial #171# and activate the pack first to add the couple number
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