What should I do after purchasing the router, if the coverage is not available?

1. What is the “NanaDiri” Data Scholarship?

2. What are the eligibility criteria? 

3. Is this package available for both prepaid & postpaid users?

4. Does the package allow me to enjoy unlimited Data for Work & Learn /video conferencing? 

5. Which applications can the user utilize the 7GB Data quota for? 

6. When can the package quota be renewed?

7. How do I check the Data usage?

Am I able to use Roaming services while at sea or in-flight?

What if I face any inconvenience related to Roaming services /activations at Airport?

Am I able to use Roaming services while at sea or in-flight?

What if I face any inconvenience related to Roaming services /activations at Airport?

What should I do if my Roaming service is not working?

Where to get your SIM?

What are the SIM sizes available?

How do I check the credit balance on my Prepaid Tourist Connection?

How do I Top Up the connection if I finish my quota?

Is registration required to purchase a Connection?

How long is the SIM valid?

I will be in Sri Lanka for more than 30 days. Can I still use my prepaid tourist connection?

1. What is VoLTE?

2. Why do I need VoLTE?

3. Is my phone VoLTE compatible?

4. How can I activate VoLTE in my phone?

5. Do I need to activate the VOLTE service to my SIM card separately by contacting a Dialog agent or will it be automatically getting activated once I activate the VoLTE service by using my mobile?

6. Do I get charged for activating VoLTE?

7. Is there a monthly subscription fee for using VoLTE?

8. When I make a call using VoLTE, does my data get charged?

9. I do not have the VoLTE activate button, why?

10. What are the VoLTE compatible phone models?

11. Is VoLTE available only with Dialog?

12. When I make a call through VoLTE does the other party need to have VoLTE enabled as well?