FAQs for Devices
ICE Pal Plus
How do I download the ICE Pal Plus app?
What are the colours available?
What are the key features available with ICE Pal Plus?
What type of SIM card is used for the device?
How do I switch ON/OFF the watch?
What is the price of the ICE Pal Plus?
What is the warranty period provided with the device?
Is this network locked?
How do I change the administrator?
How do I delete a family member?
Dialog 4G Wingle
If the Wingle does not respond after being connected to the computer, follow the below mentioned steps:
What is the warranty period provided with the device?
If the Wingle can connect to the network, but cannot surf the internet, follow the below mentioned steps:
If the Wingle indicates a good connectivity status (signal), but cannot connect to the network normally, follow the below mentioned steps:
What are the colours available?
If the Wingle can be used for real time communication tools like Skype or WhatsApp, but cannot open a webpage, follow the below mentioned steps:
If the Wingle can use data normally, but the network is slow or disconnects frequently, follow the below mentioned steps:
Is this network locked?
If the Wingle software is installed normally, but indicates no signal or no service, follow the below mentioned steps: