

Ask DIA – Our Digitised Assistant!
Need help from DIA? Ask DIA on WhatsApp or the MyDialog app for instant support, 24/7. Get instant support for your Dialog service-related queries, including:
- Checking your data balance
- Activating your favourite Dialog TV channels
- Checking your account balance
How It Works
- Start a chat: Tap one of the buttons on this page to open WhatsApp or the MyDialog app.
- Ask your question: DIA understands English, Sinhala, and Tamil.
- Get instant help: DIA will respond immediately and guide you through the conversation.
Trust & Support
- Available 24/7: Get support anytime, with no waiting in line.
- Secure & private: Your conversations are confidential. Read our Privacy Notice and Terms & Conditions for more details.