How do I change the PIN for a Dialog eZ reload?

PIN Change

Via SMS:

• SMS: Type Ez [space] “NEWPIN” in letters [space], the existing PIN and send to 356
• You will receive a confirmation message and a 6-digit system generated PIN.

Via USSD:

• Dial #356#
• PIN Reset Request
• If you have forgotten your PIN, you can ask for it to be reset.

Via SMS:

SMS: Type Ez[space]RESETPIN and send to 356

The PIN will be reset to the default and after that, you can request it to be changed as explained above.

Via the hotline - PIN resets can be done by contacting the hotline.

Walk-in - PIN resets can even be done by visiting a Dialog outlet.

Note: The PIN reset process will take 24 hours, regardless of which option is used.