Dial USSD code #678# from your mobile to access the functions related to Mobile and Home Broadband services.

1. Unlimited Power Plans (4G Video Blaster & Unlimited Voice Plans)

   Step 01 - Dial #678#

   Step 02 – Select option Number 1. Unlimited Power Plans

   Step 03 – Select the required package you wish need to activate/change

   Step 04 – Confirm to activate
2. Prepaid Services for Post-paid (Prepaid data, Roaming, local calls and Credit limit)

   Step 01 - Dial #678#

   Step 02 – Select Option number 2. Prepaid services for Postpaid

   Step 03 – Select the required service you wish need to activate as prepaid

   Step 04 – Select ‘Shift to Prepaid’ to activate
3. Credit Service (Ask for Loan, Send credit, Access Call Me - SMS/Ring Cut Services and Adjust Your Credit limit)

   Step 01 - Dial #678#

   Step 02 – Select Option number 3. Credit Service

   Step 03 – Select the required function you wish need to perform

   Step 04 – Follow the instructions to complete the transaction
4. Mobile Data Plans (Unlimited FB/WhatsApp, 4G Work and Learn, and Monthly rental plans)

   Step 01 - Dial #678#

   Step 02 – Select Option number 4. Mobile Data Plans

   Step 03 – Select the required plan you wish to activate

   Step 04 – Confirm the plan by selecting the “Activate” option
5. My Plan (My Plan package activation and change)

   Step 01 - Dial #678#

   Step 02 – Select Option number 5. My Plan

   Step 03 – Follow the instructions to proceed with the package change
6. Subscribed Service List (check the activated services on your Mobile with the option of deactivating services)

   Step 01 - Dial #678#

   Step 02 – Select Option number 6. Subscribed Service List

   Step 03 – To view the list, Select Option number 1 - View Service List

   Step 04 – Some of the services can be deactivated only by selecting the relevant service
7. Home Broadband (Data Extensions, Check Bill, Package Change, Data Usage and Ask for Credit)

   Step 01 - Dial #678#

   Step 02 – Select Option number 7. Home Broadband

   Step 03 – Enter your Home Broadband number

   Step 04 – Select the required service and follow the instructions
8. Mobile Package Change (Voice Packages)

   Step 01 - Dial #678#

   Step 02 – Select Option number 8. Mobile Package Change

   Step 03 – Select the required package you wish need to activate

   Step 04 – Follow the instructions to change the package
9. Dialog Wi-Fi (Wi-Fi Packages, Closest Wi-Fi Hotspots & Payment Options)

   Step 01 - Dial #678#

   Step 02 – Select Option number 9. Dialog Wi-Fi

   Step 03 – Select the required package or information option

   Step 04 – Follow the instructions to activate or to get information
10. IDD Package Change (IDD Rates, Per-Minute/Second Packages & Current Package)

    Step 01 - Dial #678#

    Step 02 – Select Option number 10. IDD Package Change

    Step 03 – Select the required package or information option

    Step 04 – Follow the instructions to activate or to get information
11. Dialog Services (Mobile Insurance, Wi-Fi Calling, Call Block, SMS Block, Ring in Tone and News Alerts)

    Step 01 - Dial #678#

    Step 02 – Select Option number 11. Dialog Services

    Step 03 – Select the required service

    Step 04 – Follow the instructions to activate or to get information
12. Personalized Horoscope

    Step 01 - Dial #678#

    Step 02 – Select Option number 13. Personalized Horoscope

    Step 03 – To activate select option number 1 - More

    Step 04 – Follow the instructions to activate
13. eZ Cash

    Step 01 - Dial #678#

    Step 02 – Select Option number 15. eZ Cash

    Step 03 – Select the required service

    Step 04 – Follow the instructions to complete the transaction
14. Fixed Voice Blaster (Fixed Voice Plan & Check Active Plan)

    Step 01 - Dial #678#

    Step 02 – Select Option number 16. Fixed Voice Blaster

    Step 03 – Enter the Home Broadband number

    Step 04 – Follow the instructions to activate the plan or to check an activated plan

Dial USSD code #678# from your mobile to access the functions related to Prepaid Mobile and Home Broadband services.

Please respond using the option number mentioned in the USSD menu.

1. Daily Blaster (Voice+Data+SMS Packs and Daily Blaster Packages)

   Step 01 - Dial #678#

   Step 02 – Select Option number 1. Daily Blaster

   Step 03 – Select the required plan you wish to activate

   Step 04 – Confirm the plan by selecting the “Activate” option
2. Triple Blaster/Unlimited Packs (Rs 345 ,119, 222 and 777 Pack Activations)

   Step 01 - Dial #678#

   Step 02 – Select Option number 2. Triple Blaster/Unlimited Packs

   Step 03 – Select the required plan you wish to activate

   Step 04 – Pack will be activated once selected
3. Mobile Data Plans (Unlimited FB/WhatsApp, 4G Work & Learn, 4G Video Blaster, Internet Cards, Any Time Packs and Check Data Balance)

   Step 01 - Dial #678#

   Step 02 – Select Option number 3. Mobile Data Plans

   Step 03 – Select the required plan you wish to activate

   Step 04 – Follow the instructions to Activate the pack
4. 4G SIM 1.5 GB Offer

   Step 01 - Dial #678#

   Step 02 – Select Option number 4. 4G SIM 1.5 GB Offer

   Step 03 – Data Reward will be received based on the eligibility
5. Home Broadband (Data Extension, Check Balance, Check Bill, Recharge and Data Package Change)

   Step 01 - Dial #678#

   Step 02 – Select Option number 5. Home Broadband

   Step 03 – Select the required service

   Step 04 – Follow the instructions to complete the required transaction
6. Subscribed Service List (check the activated services on your Mobile with the option of deactivating services)

   Step 01 - Dial #678#

   Step 02 – Select Option number 6. Subscribed Service List

   Step 03 – To view the list, select Option number 1. View Service List

   Step 04 – To view the charging details, select Option number 2. View Charging Details
7. Tariff Plan Change (1 FOR 1 Plan and Any Network)

   Step 01 - Dial #678#

   Step 02 – Select Option number 7. Tariff Plan Change

   Step 03 – Select the required Tariff you wish to activate
8. IDD Package Change

   Step 01 - Dial #678#

   Step 02 – Select Option number 8. IDD Package Change

   Step 03 – Select the required package or information option

   Step 04 – Follow the instructions to activate
9. eZ Cash (Register for eZ Cash service and perform eZ Cash transactions)

   Step 01 - Dial #678#

   Step 02 – Select Option number 9. eZ Cash

   Step 03 – Select the preferred language

   Step 04 – Follow the instructions to complete registration

   Step 05 – If already registered, can proceed with eZ Cash transactions
10. Dialog Wi-Fi (Wi-Fi packages, Closest Wi-Fi Hotspots and Payment Options)

    Step 01 - Dial #678#

    Step 02 – Select Option number 10. Dialog Wi-Fi

    Step 03 – Select the required package or information option

    Step 04 – Follow the instructions to activate
11. Dialog Services (Mobile Insurance, Wi-Fi Calling, Call Block, SMS Block, Ring in Tone and News Alerts)

    Step 01 - Dial #678#

    Step 02 – Select Option number 11. Dialog Services

    Step 03 – Select the required service

    Step 04 – Follow the instructions to activate or to get information
12. Personalized Horoscope

    Step 01 - Dial #678#

    Step 02 – Select Option number 11. Personalized Horoscope

    Step 03 – To activate select option number 1. More

    Step 04 – Follow the instructions
13. Pre to Post Conversions

    Step 01 - Dial #678#

    Step 02 – Select Option number 12. Pre to Post Conversions

    Step 03 – Select option number 1. Accept

    Step 04 – Confirm the NIC, Name & Address

    Step 05 – Follow the instruction to complete the Conversion
14. Credit Service (Ask for Loan, Send credit and Call Me - SMS/Ring Cut Services )

    Step 01 - Dial #678#

    Step 02 – Select Option number 14. Credit Service

    Step 03 – Select the required function you wish need to perform

    Step 04 – Follow the instructions to complete the transaction
15. Dialog Service (Mobile insurance, Wi-Fi Calling, Call Block, SMS block and Dialog Offers)

    Step 01 - Dial #678#

    Step 02 – Select Option number 15. Dialog Services

    Step 03 – Select the required service

    Step 04 – Follow the instructions to activate or to get information
16. Fixed Voice Blaster (Fixed Voice Plan & Check Active Plan)

    Step 01 - Dial #678#

    Step 02 – Select Option number 16. Fixed Voice Blaster

    Step 03 – Enter the Home Broadband number

    Step 04 – Follow the instructions to activate the plan or to check the activated plan

Dial USSD code #103# from your mobile to access the functions related to Roaming services. Please respond using the option number mentioned in the USSD menu.

1. Voice and SMS Plans (Big Talk Plan & Unlimited SMS Plan)

   Step 01 - Dial #103#

   Step 02 – Select Option number 1. Voice and SMS Plans

   Step 03 – Select the required service you wish to activate

   Step 04 – Follow the instructions to activate
2. Data Roaming (Unlimited Roaming Data Plans 5 USD & 50 USD and Deactivate Data Roaming Service)

   Step 01 - Dial #103#

   Step 02 – Select Option number 2. Data Roaming

   Step 03 – Select the required data plan or service you wish to Activate/Deactivate

   Step 04 – Follow the instructions to Activate/Deactivate
3. Activate Roaming (Activate / Deactivate Roaming services)

   Step 01 - Dial #103#

   Step 02 – Select Option number 3. Activate Roaming

   Step 03 – Select the required action - Activate/Deactivate
4. My Bill (Bill Balance)

   Step 01 - Dial #103#

   Step 02 – Select Option number 4. My Bill

   Step 03 – Details will display as soon as when the My Bill option is selected
5. Budget Setter (Enhance Your Credit Limit While Roaming)

   Step 01 - Dial #103#

   Step 02 – Select Option number 5. Budget Setter

   Step 03 – Select the required service you wish to perform

   Step 04 – Follow the Instructions to complete
6. VAS Services (Roaming Announcement and Safe Arrival Message)

   Step 01 - Dial #103#

   Step 02 – Select Option number 6. VAS Service

   Step 03 – Select the required service you wish to perform

   Step 04 – Follow the instructions to complete
7. Prepaid Roaming for Postpaid (Set-up Postpaid Account as Prepaid While Roaming)

   Step 01 - Dial #103#

   Step 02 – Select Option number 7. Prepaid Roaming for Postpaid

   Step 03 – Select Activate/Deactivate based on the requirement
8. 2G Discontinued Countries (list of countries which require a 3G/4G device while Roaming)

   Step 01 - Dial #103#

   Step 02 – Select Option number 9. 2G Discontinued Countries

   Step 03 – The list of countries will appear upon selecting the above option

Dial USSD code #679# from your mobile to access the functions related to Dialog TV services. Please respond using the option number mentioned in the USSD menu

1. Self-Help (Rescan, Package Info, Loan Request, Channel Activation/Deactivation & Bill Balance)

   Step 01 - Dial #679#

   Step 02 – Select Option number 1. Self-Help

   Step 03 – Enter the Dialog TV number

   Step 04 – Select the required self-help service and follow the instructions
2. Manage PIN (PIN request, Change PIN, Forgot PIN, Remove PIN)

   Step 01 - Dial #679#

   Step 02 – Select Option number 4. Prepaid Initial Activations

   Step 03 – Enter the CIR number provided when purchasing the new connection

   Step 04 – Follow the instructions
3. Prepaid Initial Activations (Per Day TV New Connection Activation)

   Step 01 - Dial #679#

   Step 02 – Select Option number 4. Prepaid Initial Activations

   Step 03 – Enter the CIR number provided when purchasing the new connection

   Step 04 – Follow the instructions
4. Account Recharge (Reload the Account Using Recharge Cards)

   Step 01 - Dial #679#

   Step 02 – Select Option number 5. Account Recharge

   Step 03 – Enter the Dialog TV number

   Step 04 – Enter the Recharge card PIN
5. Per Day TV (Packages and Channel Line-Up)

   Step 01 - Dial #679#

   Step 02 – Select Option number 6. Per Day TV

   Step 03 – Select the package of which you wish to check the channel