Key features of IVR

How to activate DTV Channels
Call 77 7679 679 or 1777, and select ‘Dialog Television’
If the DTV account number is under the same NIC as your registered calling number, you just have to select the account number when it’s requested.
If not, you can enter your NIC number or DTV account number
Select ‘option #2’ in the main menu, and then select ‘option #1’
Simply select the duration you want it to be activated for and confirm.
How to activate DTV Channels
Call 77 7679 679 or 1777, and select ‘Dialog Television’
If the DTV account number is under the same NIC as your registered calling number, you just have to select the account number when it’s requested.
If not, you can enter your NIC number or DTV account number
Select ‘option #2’ in the main menu, and then select ‘option #1’
Simply select the duration you want it to be activated for and confirm.
How to manage your mobile value-added services (VAS)
Visit Dialog DIY link on https://dlg.lk/DIYdialog
If not get the link by dialing our Dialog Mobile hotline 1777 / 77 7678 678 / 77 7123 456. Select option 2 in the 1777 Main Menu, then select option #2
Select ‘mobile VAS services’ and then enter your mobile number
You will receive an OTP via SMS to the given number. Enter it to verify.
Select ‘VAS activation’ or ‘VAS deactivation’ from the menu.
If you select ‘VAS activation’, select the desired VAS category and select the required VAS for activation.
Confirm your selection.
If you select ‘VAS deactivation’, you will be notified the activated VAS for your number. Select the VAS you want to deactivate. Confirm your selection.
How to manage your mobile value-added services (VAS)
Visit Dialog DIY link on https://dlg.lk/DIYdialog
If not get the link by dialing our Dialog Mobile hotline 1777 / 77 7678 678 / 77 7123 456. Select option 2 in the 1777 Main Menu, then select option #2
Select ‘mobile VAS services’ and then enter your mobile number.
You will receive an OTP via SMS to the given number. Enter it to verify.
Select ‘VAS activation’ or ‘VAS deactivation’ from the menu.
If you select ‘VAS activation’, select the desired VAS category and select the required VAS for activation.
Confirm your selection.
If you select ‘VAS deactivation’, you will be notified the activated VAS for your number. Select the VAS you want to deactivate. Confirm your selection.

How to get the details of the last 5 deductions for mobile prepaid connections

Call 77 7123 456 or 1777 and select ‘Dialog Mobile’
Go to the main menu, select option #1
Select option #2 ‘last 5 deductions details’ to get the required information.
How to get the details of the last 5 deductions for mobile prepaid connections
Call 77 7123 456 or 1777 and select ‘Dialog Mobile’
Go to the main menu, select option #1
Select option #2 ‘last 5 deductions details’ to get the required information.
How to check your mobile prepaid balance and last recharge details
Call 77 7123 456 or 1777 and select ‘Dialog Mobile’
Go to the main menu and select option #1. You can hear your credit balance and when it will expire.
After selecting option #1 and hearing your credit balance details, select option #1 ‘check your last recharge information’ to get your details
How to check your mobile prepaid balance and last recharge details
Call 77 7123 456 or 1777 and select ‘Dialog Mobile’
Go to the main menu and select option #1. You can hear your credit balance and when it will expire.
After selecting option #1 and hearing your credit balance details, select option #1 ‘check your last recharge information’ to get your details