Notices

August 2, 2025

Notice
Following the announcement by the Telecommunications Regulatory Commission of Sri Lanka (TRCSL), Dialog, in collaboration with the country’s telecommunications operators, is working towards the implementation of number portability—an important industry initiative that will enable customers to switch between service providers while retaining their existing mobile and fixed numbers.

Under the guidance of TRCSL and Lanka Number Portability Services (Guarantee) Limited (LNPS), implementation efforts are underway, including system upgrades, network integration, and readiness across customer service platforms. The commercial rollout is scheduled for July 2026, with a trial period planned to ensure a smooth and seamless transition.

Dialog remains committed to the successful implementation of this initiative in a reliable and secure manner, with a strong focus on ensuring a seamless and customer-centric experience.