Notices


Notices to Our Valued Subscribers

December 30, 2023 - 9.15 AM

Notice to Our Valued Customers
Please be informed that, due to the increase in Value Added Tax, the taxes applicable on Telecommunications Services have been increased effective 01/01/2024. Total Tax on Local Calls/SMS, VAS and PayTV services is 42.02%. Total Tax on Data, Wi-Fi Services and IDD Calls is 23.50%. In a few Prepaid Data cards, the data quota was reduced and tax inclusive price remains unchanged.

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November 15, 2023 - 5.00 AM

Dear Valued Customers,
As announced in December 2022, we are discontinuing our Dialog Mobile 3G Network to provide a much improved experience in Dialog 4G Mobile network. We are always working towards improving our network and giving you the best service. Shutting down our outdated 3G network will take place effective 15th November 2023, as confirmed by the TRCSL.

We once again kindly remind our valued customers, currently using 3G devices to take note that Dialog’s data services will no longer be supported on 3G devices. You will need to upgrade to a 4G-compatible smartphone and device to continue enjoying our data services.

If you are still using a 3G enabled phone or a Dialog 3G SIM, please click here for more information.

Thank You.

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