Notices


September 21, 2026

Dear Customer,

From 21st to 30th September 2026, a natural phenomenon known as satellite sun interference (sun outage) may temporarily affect satellite signal reception. During the affected periods, Dialog Television customers may experience temporary service interruptions of up to 10 minutes, including video freezing, pixelation, blackouts, or a “no signal” message, resulting in the loss of video and audio.

The interruptions are temporary and are expected to resolve once the sun interference period has passed. We are monitoring the situation and taking the necessary steps to minimise any impact to our services.

We regret any inconvenience caused and appreciate your understanding.

August 31, 2026

Discontinuation of Operations – Karuna.lk

The Board of Trustees of the Dialog Foundation has made the decision to discontinue the Karuna.lk crowdfunding platform with effect from 31 August 2026. Accordingly, no new projects or donations to existing projects will be accepted through the platform from this date.

We extend our sincere gratitude to all donors, campaign organisers and partners who have supported Karuna.lk and the many meaningful causes facilitated through the platform over the years.

As we conclude this journey, we remain committed to managing existing campaigns and donations received up to the date of discontinuation to ensure an orderly transition.

July 03, 2026

Notice
Dear Valued Customer, in line with the updated Inland Revenue Department guidelines set out in Gazette Extraordinary No. 2481/22, Dialog will introduce a new bill format effective 1 July 2026.

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